ROC Property Management

Trusted Asset Management Across the Carolinas.

AVAILABILITY

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General Questions


Hi there! Have some questions about our company? Find the answers below. 

  • What are your business hours?

    Monday-Friday, 9 AM - 4 PM.

  • How do I pay my rent?

    Log into your online portal to pay your rent.

  • How do I submit a maintenance request?

    Please submit a maintenance request through the tenant portal

    1. From the Home or Maintenance tab, click Request Maintenance.
    2. Enter a detailed description of the issue, upload one or more photos of the item needing attention, give the property manager permission to enter with their key, then click Submit Request.
  • I'm looking for a property manager. How can I learn more?

    Read about our services here, and please do not hesitate to contact us if you have any further questions!

Tenants

Your Online Portal

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Pay Rent

Securely pay rent online from anywhere. Set up automatic payments so you always pay on time.

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Maintenance Requests

Quickly and easily submit maintenance requests that go directly to our maintenance queue.

Seamless Communication

Swiftly send communications to us at anytime from the convenience of your digital device.

Renters Insurance

Easily submit proof of insurance coverage or purchase a policy, right from your portal.

Owners

Backed by Innovative Technology

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Simplified & Secured Payments

Make payments from the mobile-friendly Online Portal. Directly send funds for owner contributions, including emergency maintenance repairs, renovations, or reserves via eCheck or Debit Card.

Enhanced Communication

Stay connected and informed with built-in messaging, notifications, and emailing tools, all with fully mobile functionality to simplify collaboration. 

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24/7 Access & Property Insights

Get on-demand access to financial statements, monthly summaries, year-end tax statements, and important documents from anywhere using our robust mobile capabilities.

Services you can trust


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LEASE MANAGEMENT

Professional tenant communications, clear and honest interaction, and full agreement compliance.

Maintenance

We take care of day-to-day operations, including routine property care and professional 24/7 emergency maintenance.

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PROPERTY ACQUISITION

Sourcing properties, running market numbers, and managing the purchase process.

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Financials

Clear, regular updates and detailed monthly reporting to keep your investment on track.

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Filling Vacancies

We market the asset, handle high-quality tenant screening, and place qualified tenants.

ONLINE PORTALS

Easy-to-use online portals for convenient rent payments and service requests.

Contact Us


700 N. Cannon Blvd.

Kannapolis, NC 28083

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About ROC Property Management LLC


ROC — Rental Operations of the Carolinas — property management has served the Carolinas since 1941, offering experienced, community-rooted property management centered in Concord and Kannapolis and extending throughout the surrounding towns of Harrisburg, Mount Pleasant, China Grove, Landis and Rockwell. In Rowan County, we're proud to serve the Salisbury area alongside these communities. We also proudly serve the Lake Norman area including Huntersville, Cornelius, Davidson and Mooresville, and the larger towns of Stanly County including Albemarle, Locust and Oakboro. As our footprint grows, we're excited to be expanding into Charlotte and Gastonia, bringing our tenant-first approach to new owners and residents across Mecklenburg and Gaston counties. From Cabarrus and Rowan counties to Mecklenburg, Iredell, Stanly and Gaston counties, our diverse portfolio includes single-family homes, townhomes and small multi-family buildings with floor plans from one- to four-bedrooms, allowing us to match renters and owners for every stage of life. Owners benefit from our tenant-first approach that encourages longer tenancies and steady returns, while residents appreciate responsive, human-centered service, clear communication, 24/7 emergency maintenance and convenient online portals. Trust ROC Property Management's eight decades of local expertise to protect your investment and help renters find a place to truly call home throughout Concord, Kannapolis, Salisbury, Charlotte and the surrounding region.

CONTACT US